Privacy & Policy

  • Effective as of: 01 Dec, 2024

Privacy & Policy of Maein360:

Maein360 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). By using Maein360, you agree to the practices described in this policy.

1. Introduction

At Maein360, we value your trust and prioritize your privacy. Our app is designed to ensure a secure user experience without compromising data protection. This Privacy Policy applies globally and adheres to regulations such as the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of information when you use our app:

Personal Information: Name, email address, phone number, or other contact details provided during account creation or use of our services.

Non-Personal Information: Device information, including model, operating system, and app version. Usage data, such as features accessed, time spent on the app, and error logs.

Sensitive Information: We do not collect or process sensitive information such as financial data, health records, or biometric data unless explicitly required for certain features.

Data from Third Parties: Information received from third-party integrations (e.g., Google or Apple accounts) used to log in to Maein360

3. How We Use Your Information

We use the collected information to:

  • 1. Provide and maintain the functionality of Maein360.
  • 2. Personalize your experience and improve our app's features.
  • 3. Respond to user inquiries, support requests, and feedback.
  • 4. Ensure compliance with legal obligations and app security.
  • 5. Send essential updates, notifications, or service-related messages.

4. Data Sharing and Disclosure

In-App Purchases: Maein360 may offer premium features or subscriptions that require payment.

Payment Terms: All payments are processed securely via authorized payment gateways. By making a purchase, you agree to the pricing and payment terms displayed at the time of purchase.

Refund Policy: All payments made through the app are non-refundable, including subscription fees or one-time purchases. Exceptions may be made at our sole discretion, as required by applicable laws.

5. Privacy and Data Protection

Your privacy is essential to us. Maein360 adheres to strict data protection laws, including GDPR and CCPA:Maein360 does not sell, rent, or share your personal data with third parties for marketing or commercial purposes. We may share your data only in the following circumstances:

  • For Legal Obligations: To comply with legal requirements, court orders, or government requests. With Service Providers: Trusted service providers may access non-personal data for app performance optimization (e.g., analytics).

6. Data Storage and Security

Data Storage: User data is stored on secure servers with encryption protocols to protect against unauthorized access or breaches.

Security Measures: We implement SSL/TLS encryption, firewalls, and regular security audits to safeguard your data.

Data Retention: Personal data is retained only as long as necessary for operational purposes or as required by law.

7. User Rights

As a Maein360 user, you have the following rights:

a. Access and Portability: Request a copy of the personal data we hold about you in a portable format.

b. Correction: Request corrections to inaccurate or incomplete personal information.

c. Deletion: Request the deletion of your personal data, subject to legal and operational limitations.

d. Objection and Restriction: Object to or restrict the processing of your data under certain circumstances. To exercise your rights, contact us at Contact@maein360.com.

8. Cookies and Tracking Technologies

Maein360 may use cookies or similar tracking technologies to enhance your experience:

Session Cookies: For session management and navigation.

Analytical Cookies: To analyze app usage patterns and improve features.

9. International Data Transfers

Maein360 operates globally. By using our app, you acknowledge that your data may be transferred to and processed in countries outside your jurisdiction. We ensure compliance with applicable data protection regulations during such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in regulations or our services. Updates will be communicated through the app, and the "Effective Date" will be revised. Continued use of the app after changes indicates acceptance of the updated Privacy Policy.

11. Third-Party Services

Maein360 may integrate third-party services (e.g., payment gateways or analytics tools). These services operate independently, and their privacy practices are governed by their respective policies. We encourage users to review their terms and policies.

Contact Information

By using Maein360, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you have any questions about these Terms or need assistance, please contact us at Contact@maein360.com